At Wardrobehive, managed by Torgen Innovations Solutions Private Limited, we want your shopping journey to be as simple and stress-free as possible. In this policy, “we,” “us,” and “our” refer to Torgen Innovations Solutions Private Limited, while “you,” “your,” and “user” refer to you, our valued customer. We know that sometimes choices change, and you may need to cancel an order. Below, we’ve outlined how our cancellation process works:
You can cancel your order within 24 hours of placing it or anytime before it has been shipped—whichever comes first. To cancel, just drop a request to our customer support team via email.
If your order qualifies for cancellation, we’ll issue a full refund to your original payment method within 5–7 business days.
Once your order has been shipped, we’re unable to cancel it. However, you can still request a return after delivery under our Return & Refund Policy.
At the moment, we’re unable to change items or update delivery addresses once an order is placed. If you need adjustments, you’ll need to cancel the order (if eligible) and place a new one.
For any cancellation requests, please get in touch with our support team at torgeninnovationssolutionspvtl@gmail.com
We truly appreciate your trust in us. If you have any questions, feel free to connect—we’re always happy to help.